Quality

Données Générales
Programme Académique	ECAM LaSalle Mechanical and Electrical Engineering Programme			Responsable(s) Module : COUROUGE Olivier,MAJDOUB Fida
Type d'EC : Cours	Quality (LIIEEng06EQuality)
TD : 10h00 Cours : 8h00 Travail personnel : 18h00 Durée totale: 51h00	Status	Periode Semester 6	Langue d'enseignement : English

Objectifs Généraux
Being an actor of a quality management system and to integrate a quality dimension in all the services of a company Understand how to put in place the necessary actions to give the appropriate confidence that a product or service will meet the given quality requirements. To be able to actively participate in a corporate strategy that aims at zero defects and that should prevent errors rather than finding them after the fact.

Objectifs Généraux

Being an actor of a quality management system and to integrate a quality dimension in all the services of a company
Understand how to put in place the necessary actions to give the appropriate confidence that a product or service will meet the given quality requirements.
To be able to actively participate in a corporate strategy that aims at zero defects and that should prevent errors rather than finding them after the fact.

Contenu
Introduction to Quality, its history and evolution. Learn about quality management with the main tools related to it. Analysis and understanding of the ISO 9001 standard, its purpose, context and stakes. Audit: Preparing and conducting an Audit. QRQC : Operational method of quality management and problem solving. Discovery and appropriation of A3 and Kanban communication tools. Experience plan: Initiation to the PEX tool, mathematical approach and method.

Contenu

Introduction to Quality, its history and evolution.
Learn about quality management with the main tools related to it.
Analysis and understanding of the ISO 9001 standard, its purpose, context and stakes.
Audit: Preparing and conducting an Audit.
QRQC : Operational method of quality management and problem solving. Discovery and appropriation of A3 and Kanban communication tools.
Experience plan: Initiation to the PEX tool, mathematical approach and method.

Évaluation(s)
N°	Nature	Coefficient	Objectifs
1	Written exam	100	Final exam. General Knowledge and ability to use the quality tools