Operational Quality and Lean Management

General Data
Academic program	Incoming Exchange Student Courses			:
Type d'EC	Classes (LIIEXP07EOpQualLeanMngt)
Lectures : 4h00 Tutorials : 12h00 Total duration : 16h00	Status : Obligatoire	Period : Semester 7_SupplyChain	Education language : English

Learning Outcomes
During the S6 (Quality) we discovered what it the goal of the quality management, and how to detect anomalies (histograms, Pareto method, SPC). The guideline of this semester is now to find the root causes of these anomalies, and to quantify theim (experience plans). As we found the origin of the problems, we now want to use the adapted tools to solve theim (Product FMECA – Lean-6sigma tools). - Detect the causes of quality anomalies and quantify their respective effects. - Use the appropriate tools to carry out actions to resolve the detected anomalies in a quality approach : Lean - 6 sigma.

Learning Outcomes

During the S6 (Quality) we discovered what it the goal of the quality management, and how to detect anomalies (histograms, Pareto method, SPC).
The guideline of this semester is now to find the root causes of these anomalies, and to quantify theim (experience plans).
As we found the origin of the problems, we now want to use the adapted tools to solve theim (Product FMECA – Lean-6sigma tools).
- Detect the causes of quality anomalies and quantify their respective effects.
- Use the appropriate tools to carry out actions to resolve the detected anomalies in a quality approach : Lean - 6 sigma.

Content
Introduction to experience plans : - What is an experience plan and how to implement it ? - Several notions : factors, levels of the factors, mathematical model - Experience plans : 2 factors and 2 levels - Experience plans : 3 factors and 2 levels Product FMECA : One case of study to understand what is the purpose of product FMECA and how to implement it : how to reduce the problem at the conception phase of a product Lean-6 sigma tools : Discovery of the different lean tools in the context of a problem-solving approach : - What is the Lean (context and historical approach) - What is 6 sigma (context and historical approach) - What are the tools related to these topics (DMAIC, 5S, Ishikawa, root causes : 5W…) - Possiblity to implement all of these tools with one tutorial : A3 problem solving method.

Content

Introduction to experience plans :
- What is an experience plan and how to implement it ?
- Several notions : factors, levels of the factors, mathematical model
- Experience plans : 2 factors and 2 levels
- Experience plans : 3 factors and 2 levels

Product FMECA :
One case of study to understand what is the purpose of product FMECA and how to implement it : how to reduce the problem at the conception phase of a product

Lean-6 sigma tools :
Discovery of the different lean tools in the context of a problem-solving approach :
- What is the Lean (context and historical approach)
- What is 6 sigma (context and historical approach)
- What are the tools related to these topics (DMAIC, 5S, Ishikawa, root causes : 5W…)
- Possiblity to implement all of these tools with one tutorial : A3 problem solving method.

Pre-requisites / co-requisites
No real pre-requisites are necessary to understand the different notions, but knowing the context and the guideline of the quality approach of this two semesters is better to understand why we do that.