General Engineering Program
General Data
Academic program General Engineering Program Module Manager(s) :
MARTEEL Alexandrine
EC Type : Lectures Quality Module (LIIAem09EModAnimationIC)
Tutorials : 20h00
Total duration: 20
Status
Period
Semester 9
Teaching language :
French
General objectives
"Know how the ISO 9001 Standard works as a quality management system in companies.
Know the main ISO standards."
Content
"• Quality Management Systems in companies and Company Strategy - The Global Vision of Quality Management
o The Quality Management System according to ISO9001 - detailed decryption, the heart of the standard
o Other examples with aeronautical and automotive sector standards
o The linking of Quality Management Systems with other Organizational Management Systems: OHSAS18001 (ISO45001), ISO14001, ISO26000, ISO50001

• Quality Management Systems and Operational Steering
o Operational Risk Analysis tools
o Continuous Improvement tools
o Internal audit
o Monitoring tools, measuring efficiency
o Putting into perspective with the economic approach of Quality, analysis of CNQs, the notion of efficiency
o Links with benchmarks of excellence, Good Practices

• Continuous Improvement as the common thread of Performance Management Systems
o Business cases on the production side
o Case of non-production companies"
Corequis
Introduction to transversal notions: quality / performance / organization
Bibliographie
https://www.iso.org/fr/iso-9001-quality-management
https://www.iso.org/fr/iso-14001-environmental-management
https://www.iso.org/fr/iso-45001-occupational-health-and-safety
https://www.iso.org/fr/iso-26000-social-responsibility
https://www.iso.org/fr/iso-50001-energy-management